EquipmentShare and T3

See what’s new at EquipmentShare and T3

update: New Redesign of Assets Page in T3

june2025 t3

The T3 Assets page is redesigned to deliver a smoother, faster, and more intuitive experience, especially for users managing large fleets. Here's what's new: 

  • Keypad Column Removed: Cleaned up layout for easier scanning.
  • Performance Boost: The page now loads significantly faster.
  • Pagination Introduced: View 25, 50, or 100 assets per page.

  • Smarter Search: Use the multi-search functionality to search by All, Name, Make, Model, Year, VIN, Serial, Group and System ID
    • ALL Search Type: Choosing All will search all fields in the Assets page and is best used for quick, broad searches.  
      • Each new keyword clears the previous one. Only one keyword is used at a time. 
      • For example: Entering "Excavator" displays all assets with that word in any column. Typing "2020" afterward replaces the previous search and shows only results related to "2020". 
    • Specific Search Types (Name, Make, Model, etc.): These options support combined search, which means multiple keywords can be entered. This is best for narrowing results within a single column. Select the "X" next to the search term to remove that filter and update the results. 
      • Name: Filter by multiple asset names. 
      • Make: Search across several makes such as "JLG" or "Genie". 
      • Model, Year, VIN, Serial, Group, System ID: All support combined search.
      • For example, select Make and enter "JLG" and "Genie", then select Year and enter "2024" to find all JLG or Genie assets manufactured in 2024. 

  • In-Line Group Assignment: Add a group directly from an asset row without navigating away.

This update reduces friction for users managing assets and lays the foundation for future enhancements. 

update: Clearer Visuals for Combination Service Interval Thresholds in T3 Work Orders

june2025 serviceintervals t3

With the recent improvements to Service Interval functionality, users can now define combination rules (e.g., miles and operational hours). To support this, the T3 system has been updated to visually highlight these thresholds, making it easy to recognize combination intervals at a glance.

This enhancement helps service managers and technicians quickly identify when an asset is approaching service from a combination rule.  

Asset Details > Service

Upcoming Service table

Work Order Details 

Asset Card on T3 Map

Learn More

For more information, see Setting Up a Service Group Interval for Preventative Maintenance

update: New Credit Application Process Available on EquipmentShare Website

june2025

The EquipmentShare website now offers a streamlined credit application process, making it easier for customers to apply for a credit account when it is most convenient. The new self-serve form eliminates extra steps and paperwork, allowing customers to quickly submit their application online. Once completed, the form is routed directly to the EquipmentShare credit team for prompt handling. This improvement helps customers get approved quickly to complete their rental order. 

How It Works

Only an Owner and Manager-level role can submit a credit application. 

From Account Details on the EquipmentShare website, select Apply & Manage Credit Account

Before submitting the application, enter the CompanyBilling, and Insurance information from the new form. The EquipmentShare credit team will review and process the request promptly. 

update: New License Plate Fields and Optional Engine Serial in T3 Asset Workflows

june2025 t3

The T3 asset creation and edit workflows have been updated to streamline data entry and improve asset identification for vehicles and trailers. These enhancements support more accurate fleet records and processes such as maintenance tracking and warranty claims.

The new enhancements include:

  • License Plate Details: New fields for License Plate Number and Issuing State have been added to the Asset Identifiers section. These fields enable better identification of vehicles and trailers.
  • Updated Engine Information Capture: In the existing Engine Specifications section, Make and Model are now required fields, while Serial Number is optional. This adjustment allows users to enter partial engine data when complete information is not yet available.

How It Works

  • Open the Single Add or Edit Asset form.
  • In the Asset Identifiers section, enter the license plate number and select the issuing state.

  • In the Engine Specifications section, provide the engine make and model (required) and optionally enter the serial number.

update: Access Work Order and Asset from Time Card in Link Mobile App

linkmobile may2025

A new Time Tracking feature in the Link mobile app allows users to access the associated Work Order and asset directly from their clocked-in time card. This eliminates the need to navigate away from the time card to log time against a specific asset or Work Order.

To take advantage of this time-saving enhancement, update to the latest version of the Link mobile app and access it right from the clocked-in screen.

Quick asset access 

Quick work order access

Learn More

To update to the latest version, see Updating Link Mobile App

update: View and Analyze Equipment Idling Trends in T3 Analytics

may2025 t3

The latest update to T3 Analytics includes a new dashboard, Equipment Idle Events Report, which shows total equipment idling hours to provide more context to idling data and overall trends. The new dashboard highlights the top equipment idling and utilization, with a breakdown of each equipment’s total hours. A visual graph displays daily idling assets over a period of time to help identify equipment idling more or less than others. This report will identify top idling equipment, enabling users to take action to correct operating use and reduce unnecessary idling.

Access the report from the T3 Analytics web app under the Fleet Usage category. 

As part of this update, the Asset Idle Events Report has been renamed the Vehicle Idle Events Report, and the Equipment asset type has been removed because equipment does not report idling in event form but in total hours over a time period. Users should now refer to the new Equipment Idle Events Report to view equipment idling data. 

Learn More

For more information, see the Summary of Analytics Dashboards.  

update: Improved Time Visibility on Time Card Screen in Link Mobile App

linkmobileapp may2025

The Link mobile app has been enhanced to create more visibility into a shift duration. Users can now view the total duration of their clocked-in or break time directly from the Time Card screen. This update provides clearer visibility into how much time has been spent on the clock or on break, instead of only showing the start time. 

How It Works 

Users will see the new duration changes after clocking in or taking a break in the Link mobile app. 

Learn More

To see these changes, update to the latest version of Link mobile app

update: Enhancing the Store Location Directory on the EquipmentShare Website

may2025

A recent update to the EquipmentShare website makes it easier for customers to view and access store locations. The directory now groups locations by state, allowing customers to narrow their search quickly. After selecting a state, customers can browse city-specific locations and click to view store details, including phone number, address, and store type.

Find the new Directory at the top of the website under Location Finder

update: Access OEM Service Manuals Directly from Link Mobile App

may2025

The latest update to the Link mobile app enables users to download and view OEM Service Manuals directly from the main menu. This enhancement streamlines access to documentation for equipment troubleshooting and service. Once downloaded to a device, users can view and search for the content needed within the PDF.

Note: Service Manuals may not be available for all equipment. Some searches may return no results.

How It Works

Users can open the Link mobile app and select Look up Manuals. Search by asset ID or make and model to retrieve the applicable OEM Service Manual. The download option allows users to download a PDF. The app will show the five most recent downloads for quick access.  

Learn More

update: Track Historical Telemetry Trends Directly on the T3 Map

april2025 t3

For the first time, users can view historical Telemetry Trends in the T3 map, unlocking new insights into asset performance over time. The Telemetry Trends tool helps fleet managers track performance, monitor asset health, and identify patterns in historical data. Service managers can also use it to troubleshoot issues and analyze diagnostic data for service and maintenance. 

Telemetry Trends displays interactive graphs of historical data to help users understand key metrics such as fuel level, engine RPM, battery voltage, speed, and more. Users can capture snapshots or export data for further analysis, making it easier to monitor performance, detect issues, and make informed decisions.

Note: The availability of Telemetry Trends depends on the tracker device configuration for each asset. In some cases, data may not be displayed.

Accessing Telemetry Trends

Find Telemetry Trends in the T3 map toolbar by selecting Chart.

Various charts will be displayed based on the asset’s telematics data, with a default view of the last 30 days. Users can adjust the timeframe to last week, month-to-date, last month, week-to-date, or a custom range.

Interactive Features

The graph line represents average data values for the time period. Hover over the line graph to see minimum, maximum, and average data points. The blue-shaded area highlights significant spikes and dips of data. 

Zoom in on a specific timeframe by selecting an area within the graph and dragging the cursor to refine the date range. Select the reset to initial view icon to reset the data to the last choice made in the date range selector. 

Jump to other charts using the table of contents on the right panel.

Note: To return to the asset's live location, toggle the feature back to Map within the toolbar. 

Downloadable Options

Users can export data in two formats for easy sharing or deeper analysis:

  • CSV File – Export all asset metrics for a comprehensive data review.
  • PNG Image – Save a specific graph as an image for quick reference.

Learn More

For more information, see Using Telemetry Trends to View Historical Asset Data